Delivery

CHRISTMAS 2024 POSTING DATES

Please be aware that these dates should be considered a guide, not a guarantee. At this busy time of year, choosing a tracked shipping option is recommended.

Saturday 7 December
Australia, Brazil, Bulgaria, Cyprus, Finland, Greece, Israel, Italy, Malta, Mexico, Norway, Portugal, Romania and Sweden

Monday 9 December
Czech Republic, Malaysia, New Zealand, Poland, Saudi Arabia, Spain, Turkey and United Arab Emirates (UAE)

Wednesday 11 December
Austria, Denmark, India, Lithuania, Philippines, Qatar, Slovakia and Slovenia

Thursday 12 December
Belgium, Canada*, China (People’s Republic), Croatia, Estonia, Hungary, Iceland, Latvia, Luxembourg, South Korea, Thailand and USA

Monday 16 December
France, Germany, Hong Kong, Ireland, Japan, Netherlands, Pakistan, Russia, Singapore, Switzerland and Taiwan

Friday 20 December
UK

* Note that Industrial action has led to a complete suspension of postal services in Canada. At this stage, the strike's duration is uncertain.

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For UK orders, we use Royal Mail Tracked 48 or Tracked 24. For international orders, if you require tracking, you must choose International Tracked at checkout.

We aim to send orders within two business days. You will be notified when your order is despatched.

Estimated delivery times
Western Europe: three business days
Eastern Europe: five business days
Other countries: seven to ten business days

Sometimes orders arrive faster than the times quoted above and occasionally it takes longer.

If your item doesn’t arrive in the estimated time we urge you to check with neighbours and look through any unopened mail. We have found that missing orders are sometimes misplaced at the recipient’s end.

If you haven't received your order after 28 working days from despatch, please email orders@herblester.com

Herb Lester Associates is not responsible for any customs, duties or other fees that may be incurred importing goods into your country of residence. These are the responsibility of the recipient. As the seller, we have no control over these charges. Fees are collected by your local customs office and are not included in our shipping costs or product prices.